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The control panel (cPanel) offers several tools for maintaining and customising your email, including adding new accounts, auto responders, spam filtering, virus scanning, aliases / forwarding. It also gives you access to web statistics that give detailed accounts of the traffic to your site.


How to access Control Panel or 'cPanel'
Enter www.yourdomain/cpanel
Then enter your username and password (these were provided in your Welcome Email).

Help with cPanel
See the Animated Tutorials page in the main menu on the left.
Additional help can be found in the Help section within cPanel. The Help link is in the top right of the cPanel.


email management tools

m_pop.gifAdd / remove email account(s)
You can set up as many POP (Post Office Protocol) email accounts as you require, up to your maximum limit. Each one of these is in the standard email formation of As with your default email address, you can access these accounts through webmail or through your own offline email application.

m_default.gif Default email account
Any email that is sent to an unknown account at your domain name - eg, - is re-routed automatically to your default email account. This account is set to reject automatically any email not addressed to a real user, and so help to avoid spam - spammers often send to made-up addresses on the off-chance that they will get through to someone. However, if you want to receive any emails sent to your domain regardless of whether they're addressed to a real user or not, you can set the default email account to forward the emails to a POP account set up by you.

m_autores.gifAuto-responders
Auto-responders are email messages that are sent automatically when an email arrives for a specific email account. Auto-responders are most commonly used for an "Out of Office" style message to inform your correspondents that you are not available, without you having to reply manually. You can have more than one auto-responder on one account. You can use plain text or include HTML code in the auto-responder, and choose from a wide variety of character sets.

m_block.gifEmail filtering
You can block an email using spam filters. There are many definitions of spam - this one's particularly useful:
Spam is the electronic version of junk mail, and has been around since the internet was created. Email filters are a way of filtering your email to remove unwanted mail based on a variety of criteria. You can block any sort of email, not just mail of a commercial nature. Blocked mail can be deleted automatically or sent to another email address or script. These filters are quite flexible - some examples are provided after the instruction on how to add a spam filter below. All filters are cumulative.

m_forward.gif
Aliases / Forwarding
Forwards allow you
automatically to forward email sent to one account on to another account. This is useful when you work at two separate locations, or have gone on holiday. To forward mail from one account to two or more accounts, just add two or more forwards for the account that is being forwarded.

m_forward.gifEmail domain forwarders
If you have any parked domains in your account, you can specify that any email to a user in one domain will be forwarded to the same user in another domain - eg, ->

m_route.gifEmail address trace
cPanel enables you to trace the delivery path of an email address, from your server to the destination server.

whmaddon_cpanelpro_mailscanner.gifMailscanner
MailScanner lets you decide what happens to spam and virus-infected emails sent to your domain. You can turn spam and virus scanning on or off (not recommended!). Spam can also be delivered to you, deleted, or forwarded to another email account. Low-scoring spam is tagged as "{Spam?}" and high-scoring spam as "{Spam}", so you can easily set up your own filters in your local email program.


Web statistics

l_stats.gif Web stats
This is a great tool, easy to use and easy to understand.
Accessed via your Control Panel, Web stats gives you a wide range of information about your website and who uses it, including:

a detailed monthly summary of hits
information on which pages of your site are visited most, and how long people stay there
where the hits come from, and when
information on how much space your website uses
error logs
stats on subdomains too
all of it archived and retrievable
and all provided as a graphical summary display.


Backup

click heres_backup.gifBackup
Another excellent, and extremely important tool, again accessed via your Control Panel:
Backup allows you to download the daily, weekly, or monthly backup file of your entire website. If your computer crashes, or your personal backups are destroyed, these files allow you to recover your site in a convenient manner (you could also use FTP to download each file, but it would take much longer as the files are not compressed).cPanel